Acupuncture Sports Medicine and Pain Management.
Frequently Asked Questions

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Frequently Asked Questions

During your first visit to Kingsport Acupuncture, Dr. Brian Duncan will conduct a thorough consultation to discuss your health history, symptoms, and treatment goals. Based on this information, he will develop a personalized treatment plan. The acupuncture session will involve placing fine needles at specific points on your body, and you’ll be asked to relax for 20-30 minutes while the treatment takes effect.

Yes, acupuncture is a safe treatment when performed by a licensed and trained practitioner like Dr. Brian Duncan. The needles used are sterile, single-use, and disposable. Side effects are minimal and may include slight bruising or soreness at the needle site, which typically resolves quickly.

Acupuncture needles are extremely thin, much finer than those used for injections. Most people feel very little pain when the needles are inserted. Some patients may experience a mild tingling sensation or a feeling of warmth as the body’s energy adjusts. Most patients find acupuncture to be a relaxing experience.

The number of sessions varies depending on the condition being treated and its severity. Acute conditions may require fewer treatments, while chronic or long-standing issues may take longer to resolve. Dr. Duncan will work with you to develop a personalized treatment plan and provide an estimate of how many sessions are recommended for your specific needs.

Kingsport Acupuncture treats a wide variety of conditions, including:

  • Chronic pain (back, neck, shoulder, knee)
  • Sports injuries (sprains, strains, plantar fasciitis)
  • Headaches and migraines
  • Anxiety and stress
  • Digestive issues
  • Sleep disorders
  • Women’s health issues, such as menstrual pain and menopause symptoms
  • And more!

It is best to wear loose, comfortable clothing that allows easy access to the treatment area.

At Kingsport Acupuncture, we are a direct-pay practice, which means we do not bill health insurance companies directly. This allows us to provide the best possible care for our patients without the restrictions and limitations that often come with insurance coverage. However, we do offer Super Bills, which are detailed receipts that patients can submit to their insurance providers on their own behalf. Many of our patients are able to get partial or full reimbursement for their treatments, but coverage varies depending on your insurance plan, and we cannot guarantee reimbursement.

There is one exception to our direct-pay policy: We do bill auto insurance companies for auto accident claims if the patient can provide proof of approval from their auto insurance provider. If you’ve been in an auto accident and have received authorization for acupuncture treatment, we can work with your insurance company directly.

If you have any questions about our payment options or need assistance with a Super Bill, feel free to ask our staff.

  • Cash
  • Check
  • Debit/Credit
  • HSA (health savings account)

We kindly ask our patients to provide at least 48 hours’ notice if they need to cancel or reschedule their appointment. Appointments canceled or rescheduled with less than 48 hours’ notice will be charged the full price of the scheduled service.

We understand that unexpected situations can arise, and we do make exceptions on a case-by-case basis. If you experience an emergency or an unavoidable circumstance, please contact us as soon as possible to discuss your situation.

Thank you for understanding and helping us provide the best care for all our patients.

What Our Client’s Say

Brian is awesome. He is patient and really listens to you. Then works tirelessly to heal your body. I have had cupping, acupuncture and Chinese herbs all have made an incredible difference in reducing my pain and allowing me to become physically active again. Highly recommend going to him!!

Jessica B.

Brian is a true professional. I’ve been working with him for many years and will continue to for many to come. He’s been very helpful with specific temporary injuries and for overall health enhancement.

Shawn

From PCOS/Fertility woes to happy, healthy baby! Dr. Brian helped regulate my hormones which ultimately led to a beautiful baby in my arms. From nausea to labor prep/pain management, Dr. Brian supported me throughout my entire pregnancy and postpartum journey. My husband and daughter now see Dr. Brian. If you are looking for a balanced acupuncture practice in the Tri-Cities area, look no further.

Monica V.

I had pretty much tried everything to help with my digestive issues and nothing seemed to work. So I gave acupuncture a try. Brian is great and after some treatments along with some herbal medicine things are more normal than they have been in years. I highly recommend giving acupuncture a try for whatever problems you might be having. Brian is very well educated in his practice and answers any questions you may have.

Kim K.

I was having shoulder bad shoulder pain and was referred by a friend. Brian is the nicest guy and found the root of my problems he gave me excersises to do and my problem which a month of chiropractor visits couldn't fix was cured in a week!

B. Dunn

The acupuncture and the stretches Brian had me do eliminate all the pain from my lower back from a car accident I had, highly recommended

Pip M

Dr Duncan helped my daughter greatly improve, if not completely cure, her severe, chronic eczema. We have gone to pediatricians and allergists which hasn't helped. Seeing dr Duncan has changed her life.

Kathleen C

Really helped with my knee pain. I've been getting acupuncture for years and was new to the area. Decided to give this place a try and so glad I did. They definitely know what they're doing. Highly recommend.

Michelle K

Dr. Brian was Incredibly patient and thorough. incredibly patient and thorough. It is wonderfully refreshing to sit with a Doctor whom sees their patient as a whole and treats the root causes rather than the symptoms. He is extremely knowledgeable and has thousands of hours of skill, training and practice. I have Referred tons of friends and family.

Megan B

Dr. Brian is passionate about addressing the root of an issue instead of treating the symptoms only. I started seeing Dr. Brian for a concern when I was unable to get an appointment with my “regular” doctor. It was easy to get an appointment and he listened to what was going on and was able to greatly improve my areas of concern. I would highly recommend Dr. Brian to anyone looking for an alternative.

Ginny H.

Dr. Brian Duncan is a seasoned professional. He is knowledgeable and insightful into finding the root cause to your pain. I had intense neck and shoulder pain that lasted for months. After a few sessions with Dr. Duncan I was finally able to breathe again, and take less pain medication. Two months later I was pain free. I highly recommend Kingsport Acupuncture for pain relief and maintenance for a healthy body.

Willow C.